Symptoms
You receive the following error messages when you launch Microsoft Outlook Express:
Causes
The Outlook Express Folders.dbx is missing, corrupted or marked read-only. This file is the master index of the entire store folder and Microsoft Outlook Express cannot start without it. This can be a result of a virus infection, human or software errors which modify the content in the Folders.dbx file.
Resolution
Delete the corrupted file in the Store Folder. This allows Outlook Express to start and rebuild a new Folders.dbx by re-indexing all DBX files it finds in the Store Folder.
To do this, follow these steps:
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